What's new

The latest changes to Whelpkeep. We update the product often; this page is the short version of what's changed for you.

October 2026

• Microchip stages that match how breeders work. The sale's Chip track now reads Chip pending → Chip lodged → Transferred to buyer. "Chip lodged" means the pup is chipped and registered — for most breeders, the end of their part. A sale now shows Completed once it's paid in full, signed, and the chip is lodged or transferred, so sales where the buyer does the transfer no longer stay Active forever. The chip menu also no longer jumps back to "Chip pending" after you click Update.
• Your chip number, where your documents look for it. If a pup has a Microchip record but its own Microchip number is blank, the stamp now says so — the contract, listing and handover sheet take the number from the pup, not the record. When the reader found the number on the pup's certificate, a Use this number button copies it across in one click.
• A warning when a contract falls behind. An unsigned contract is a snapshot from the day you drafted it. If the pup's details change afterwards — say you add the chip number — the sale page lists the lines that no longer match, so you can fix them before your buyer signs. And if a signed contract has a mistake, there's now a short guide to replacing it: I made a mistake in a signed contract.
• Archive buyers. Buyers whose pups have gone home can be archived from their profile: they leave your Waitlist and the dashboard count, while their sale, payments and puppy page keep working. Show archived brings them back into view.
• Copy all emails. One click on Waitlist & Buyers copies every buyer's email address, ready to paste into BCC for a new-litter announcement from your own email.
• Insurance records. A new Insurance record type for a pup's pet-insurance policy. The reader picks out the insurer, policy number and cover dates, and once you confirm them the contract includes the policy — automatically on the standard contract, or with {{insurer}} and {{insurance_policy}} in your own wording. See Pet insurance on the contract.

July 2026

• A whole-litter vaccination now ticks every pup. One vet visit, one certificate: file it against the litter and each pup's Vaccinated tick, the litter's "3 of 3 pups" count and the reminder all update together. Same for a whole-litter microchip visit. It applies to certificates you've already uploaded — nothing to re-enter.
• Your own contract wording. If you have house terms, write them once and every new contract starts from them, with each pup's details filled in — no more pasting between littermates. Edit a contract and click Save as my default, or set it up under Account & Settings → Contract wording. The compliance details, the Australian Consumer Law note, the NSW guarantee and the signature block are still added automatically, so they can't go stale. See Use your own contract wording.
• Cash and bank-transfer payments. You can now record money a buyer has already handed you — no Stripe needed. It counts exactly like a card deposit: it comes off the balance, moves the sale along, unlocks the buyer's puppy page and joins the evidence pack. Card payments stay labelled confirmed by Stripe; ones you enter are labelled recorded by you, so your buyer is never told a card cleared when it didn't. The same button records the final balance paid in cash on pick-up day. See Record a cash or bank-transfer payment.
• A public pricing page. Plans and prices are now on the website, so you can check what's included without logging in.
• Signing in when your email isn't confirmed no longer dead-ends — we resend the link instead of leaving you stuck.
• Faster everywhere. Our database moved to Sydney, so pages that used to take two to three seconds now load in well under one.

June 2026

• A help centre. These documentation pages are new — searchable guides, a full field reference, and the Ask Whelpkeep assistant on every page.
• Inline field help. Look for the small "?" next to a field in the app for a quick "what is this and why do you need it", with a link to the full reference.
• Phone-friendly navigation. The app now has a proper menu on small screens, so you can run things from your phone.
• Faster, safer uploads. Records upload straight to secure storage, iPhone (HEIC) photos are handled across the board, and files are checked properly before they're stored.
• Cleaner buyer records. Duplicate buyer emails are now caught, and impossible dates (like a mating date after the whelp date) are blocked before they cause problems.
• Tidier sales list. Quick actions — view, download the evidence pack, and draft a buyer email — are now available right from the sales list.
• Two-factor authentication is available for your account, and required for our support team's admin access.
• Referrals. Invite another breeder and you both earn account credit when they first subscribe.

Tip — Have an idea or spot something off? Tell us via Contact & support. Real breeder feedback shapes what we build next.